| | Investor Registration | 10 am to 6 pm on Working Days |
| | Investor VKYC Timings | 10 am to 6 pm on Working Days |
| | Investor Approval Process | Within 3-4 working days of Investor Registration completion, if all KYC proof and documents are proper and valid. |
| | Bidding Timing | As per time specified for each Auction Security |
| | Bid Funding Timings | As per time specified for Net Banking/UPI for respective Auction Security |
| | Funds Refund on Allotment | Within two working day post Auction Allotment by RBI |
| | Funds Refund on Bid Cancellation | Within two working day post Cancellation |
| | Securities Allotment | On the date of Auction Allotment |
| | Securities Settlement in RDG Account | Within one working day of Securities Credit from RBI |
| | NDS OM Access Registration | 10 am to 6 pm on Working Days |
| | NDS OM Access Approval | Within One working day of Investor request for Access to NDS OM |
| | Holding Statement in Email | Monthly |
| | Support Desk | 10 am to 6 pm on Working Days |
